1. Introduction
Bleeding Edge ("we," "us," or "our") provides high-performance compute and colocation services globally. We are committed to protecting your privacy and ensuring the security of your data, regardless of where you are located.
By accessing our website or interacting with our AI agents, you consent to the data practices described in this policy.
2. Information We Collect
A. Information You Provide
We collect data when you voluntarily interact with our services (e.g., chatting with "Edge," our AI Sales Engineer, or submitting a request).
- Business Contact Information: Name, email address, phone number, company name, and job title.
- Technical Requirements: Compute specifications, power requirements, and project details.
B. Automated Data Collection
We automatically collect certain technical data to ensure site security and performance:
- IP address and device identifiers.
- Browser type, operating system, and interaction logs.
C. Analytics & Lead Identification
We use third-party technologies to improve our user experience:
- Session Optimization: We may use tools (such as Microsoft Clarity) to understand user behavior through heatmaps and session replays. This helps us repair technical errors.
- Corporate Identification: We may use lead intelligence software to identify business entities visiting our site to facilitate B2B communications.
3. How We Use Your Data
We process your data strictly for legitimate business purposes:
- Service Delivery: To provide quotes, technical specifications, and infrastructure availability.
- Communication: To respond to inquiries initiated via our chat or contact forms.
- Security: To detect potential fraud, unauthorized access, or cyber threats.
4. International Data Transfers
Bleeding Edge Infrastructure operates a globally distributed network. Your information may be transferred to, stored, and processed in servers located outside of your country of residence (including North America and other regions where our cloud providers operate).
By using our services, you acknowledge that these jurisdictions may have different data protection laws than your own. We implement enterprise-grade security measures to protect your data during these transfers.
5. Your Privacy Rights (Global Standard)
We adhere to high standards of data privacy. Regardless of your location, we grant you the following rights regarding your personal information:
- Access: You may request a copy of the data we hold about you.
- Correction: You may request that we update incorrect or incomplete data.
- Deletion: You may request that we permanently delete your personal information ("Right to be Forgotten"), subject to legal retention requirements.
- Opt-Out: You may opt out of marketing communications at any time.
To exercise any of these rights, please contact our Data Privacy Officer at: privacy@bleedingedge.com
6. Data Retention
We retain personal data only for as long as necessary to fulfill the commercial purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Changes to This Policy
We may update this policy to reflect changes in our services or regulatory requirements. Continued use of our platform after such changes constitutes acceptance of the new terms.